Tuya Developer Forum

huangxh

Done. I try these devices: W20-UBEA(bf5eb031155acab38bmy8i) W20-UBEA 2(bf8cf7c6a172e7b461ledd) Tried local and not local (cloud) connection The Time is: about: 2025-06-09 07:37 UTC The original problem has been resolved. From the latest log, we found that the gateway subscribed to the devices in a ...

huangxh

same problem. it not working the off command. I try to re-add the devive, here the new IDs: Matter网关兜底(bfa7edab3pq0pvek) W20-UBEA 3(bf3645c4b0a7c434b7ss1n) W20-UBEA(bf5eb031155acab38bmy8i) W20-UBEA 2(bf8cf7c6a172e7b461ledd) W20-UBEA 4(bfe69dd6a11eb56734mxph) I try it about 2025.06.06 22:26 (UTC) So...

huangxh

Hello, I just purchased a Novadigital hub that has the Matter and Thread function and works as a bridge. I just noticed that the Novadigital MMWAVE sensor is not exported via Matter. Model: ZTS-MM Virtual ID: eb2727d37719a0ab04do6c I just noticed that the scene control is not working properly in Sm...

huangxh

Pls update the gateway to version 1.13.6, then test it again;thank you.

huangxh

Vamp 2025年 May 27日 15:47
i restarted the gateway and the matter device also.

and tried it again at 2025.05.27 07:46 (UTC)

(i only able restart the gateway remotelly , i'm not at home right now)

We have found the issue; we will fix it and notify you as soon as possible. Thank you for your help.

huangxh

ok i do it: 2025.05.27.07:05 (UTC) Matter bridge iD: bfc6311on1yieb1t Device ID:bf7ef5a8b731e8f696ryft In the log, i only see "on" command.... https://i.ibb.co/pvRFrfP7/image.png Seems it send the on command (the device recognise it nad turn on) but not report (or tuya not recognise) the ...

huangxh

Vamp 2025年 May 27日 14:48
I try in internal network. it is a 4 channel relay board, integrated over Matter protocol.

ok now i try external network.

2025.05.27. 06:50 (UTC)

OK, try the external network and send me the ID of the controlled device.thanks

huangxh

Do it now. 2025.may.23 22.26 UTC Sorry, it was the weekend the other day and the log was overwritten. Could you try again today? Due to the time difference, you could try earlier in the morning there, while I should be able to check it immediately in the afternoon here. Ok done. I try to switch it....

huangxh

Vamp 2025年 May 24日 06:28
Do it now.

2025.may.23

22.26 UTC

Sorry, it was the weekend the other day and the log was overwritten. Could you try again today? Due to the time difference, you could try earlier in the morning there, while I should be able to check it immediately in the afternoon here.

huangxh

ASk 2025年 May 14日 19:28
Nothing have changed.

I saw that the device displayed some information on the tuya app. Please describe your problem in more detail.thanks

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