Hello, regarding this programmable switch, could you try it on Home Assistant? We're not sure if this is an issue specific to the Samsung platform.

I observed that these devices all went offline around 2025-09-28 17:56:46:178
and came back online around 2025-09-28 18:05:42:007z. Their offline periods were remarkably consistent, leading me to suspect network issues as the cause.

Hello, we are unsure whether third-party ecosystems such as Apple, Google, Amazon, Samsung, etc., have all supported this device type, so we are unable to make changes at this time.

You may now restart the gateway to disable debug logs. Thank you for your patience.

Hello, I've updated the conversion file for device eb4847c7bf88c44714lzao. It should now be named “4 Gang Switch.” Please restart the gateway to test.

Hello, I understand the issue you described. I've updated the device files. Please restart the gateway and test it. Thank you.

Got it. We're analyzing it now.

Hello, Has the gateway been restarted due to a power outage? we did not find any useful logs. Please re-pairing a few offline devices and sharing their new device IDs and your operation date-time with us so we can gather more information. Thank you for your understanding.

Hello, could you please describe the specific issue with “But presence sensor does not work”? Also, could you provide screenshots in English? Thank you!