When using the Tuya/SmartLife app, the device interaction protocol is not Matter, but Tuya's DP protocol. Within each manufacturer's ecosystem, native protocols (such as the DP protocol) typically offer more features than the Matter protocol. For example, Matter ecosystem apps currently do not suppo...

I have updated the configuration file again. Please try unbinding the device and retry.

If the problem persists, please provide the gateway ID.

Hello, I have updated the configuration for your device.

Please try restarting the gateway or unbinding the device and trying again. I look forward to your feedback.

If you can add the hub to Home Assistant but not to Apple Home, after ensuring that the hub and HomePod/Apple TV are on the same WiFi network, you can check whether the hub already has Apple-related certificates and delete them (see the attached zip file), or you can reset the hub. If these steps st...

Hello.

I have upgraded the whitelist configuration for your gateway. Please check for updates and test it.

Thank you.

Hello.

I have adjusted the device configuration file as (move or exist) -> occupied, and none -> unoccupied.

You can restart the gateway or unbind the device to test it. Thank you.

Hello. I don't see any major issues based on the gateway log. Could you try operating the dimmer switch device using the Tuya app and Apple Home, and let me know the approximate time you operated it? For example, use the Tuya app to set the light switch, brightness, and color temperature at 08:00, a...

Hi.

I have added an upgrade whitelist for your gateway. Please update the test.

The two devices have also been configured with configuration files. Please unbind the devices after the gateway upgrade and try again.

From the configuration file, I see that I have configured the device as a CW light. Have you tried unpairing the device and retesting? If there is still no change, I would like to check your gateway log. Would you mind providing your gateway ID again? Sorry, according to the current design, the swi...