fangping.guo 2025年 Sep 1日 09:48

Could you provide your gateway model and ID so I can check it for you?

We are communicating with you in a neighboring thread. There I described the situation to you. And here I decided to ask other users, maybe I’m doing something wrong. https://www.tuyaos.com/viewtopic.php?t=5182

Yes, I tried several times to disconnect and reconnect the infrared device. I tried deleting the remotes and adding them again, completely removed the infrared device from the gateway with data erasure, then added it back and created new virtual remotes and reconnected again. Nothing gave any result.