Some time has passed and I haven't made any progress with my problem. However, I have noticed that the devices are running different versions of the firmware. The six devices that are working have the following firmware: Main module: v2.0.0; MCU module: v2.0.0. The devices that aren’t working have t...

Hi, I'm new here. I have a small problem. If this isn't the right place to post this, I apologize. My problem concerns the PC311_W_TY dual-channel Wi-Fi smart meter. I've been using six of these devices for quite some time now. During setup, the correct device-image was displayed, and the app (Smart...