Why Wi-Fi Products Are Sometimes Unresponsive

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Our Wi-Fi light switch has some problems. I set the entire light off using the recipe every 12 o'clock, but there are lights that are out of control about once a month. With a probability of less than about 1%, these issues seem to occur. I wonder the cause of this problem. I wonder if the control command sent by Tuya Cloud is lost or if the light switch failed to process the data. Is there a case where you can't control it with a low probability?

And, does the setting of Tuya App -> Panel -> Schedule -> On/Off Set have information stored in the product memory?
If so, for the product developed using MCU SDK, is it stored in the Tuya Module or MCU?

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