Unexported switchs via Matter

Matter gateway, Matter bridge, Matter over Wi-Fi, and Matter over thread development.


Post Reply
ClaudioSartal
Posts: 5

Hello, I would like to report an export issue via Matter involving a couple of Zigbee switches.
After configuring them in the Zigbee Matter hub, they are not being exported to the Aqara Matter controller.
Could this be fixed?

Device iDs
Moes Switch 01 - ebaaaca445cb2c59f0luow
Moes Switch 02- ebe2cf558088eb9741y8ii

Zemismart Switch 01 - ebebf2b0f0a153487bcrs3
Zemismart Switch 02 - eb4a2bbadbcf8181f5giii

Tuya Zemismart Matter hub ID ebbf1514d1ae14e028gdmj

fangping.guo
Posts: 182

Re: Unexported switchs via Matter

Hello, I have added bridging support for the two switches. You can restart the tuya gateway to verify.

ClaudioSartal
Posts: 5

Re: Unexported switchs via Matter

I have restarted the device and the hub several times, but this switchs are not being exported.

I also tried unbinding and reconnecting the device to the hub a few times, without success.

fangping.guo
Posts: 182

Re: Unexported switchs via Matter

Hello, have you bound these devices to a Zigbee gateway or a Matter gateway? Matter bridging requires using a Matter gateway to bind sub-devices. Additionally, we cannot guarantee compatibility with the Aqara platform as we currently primarily test on platforms such as Google, Apple, and Samsung.

ClaudioSartal
Posts: 5

Re: Unexported switchs via Matter

Yes, the devices are connected to a Zigbee Matter hub, model "Zemismart Matter Zigbee Thread Smart Home Hub Matter Bridge," ID "ebbf1514d1ae14e028gdmj."

I also tried unbinding and rebinding the devices a few times.

It seems to be the same issue previously reported here on the forum with some Tuya switches, where the cause is a non-standard implementation of the Matter protocol. The Aqara team sent me this message:

"According to the standard Matter specification, the "On/Off Light Switch" device type does not include the on/off server cluster-it only includes the on/off client cluster. However, Tuya has forcibly added the on/off server cluster, which violates the standard protocol. We recommend consulting Tuya's development team for further clarification."

It looks like similar cases have already been fixed here on the forum for other switch models. It would be great if you could help me with this to ensure support implementation regardless of the platform.

Post Reply