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Re: [Bug Report] Dual-Channel Zigbee Drivers Not Controllable or Exposed via Tuya Matter Hub
Posted: 2025年 Sep 25日 16:53
by qigong
Hello!
Around 14:50, only the addition of Google was seen, but no logs of Google controlling the device were observed.
There are a large number of devices in the gateway. To facilitate better troubleshooting, could we only add a few devices, say two?
When there are only a few devices left on the gateway,
- Can Google control them?
- When controlled by the Tuya APP, does the Google Home app have any response?
Re: [Bug Report] Dual-Channel Zigbee Drivers Not Controllable or Exposed via Tuya Matter Hub
Posted: 2025年 Sep 25日 16:54
by fangping.guo
Got it. We're analyzing it now.
Re: [Bug Report] Dual-Channel Zigbee Drivers Not Controllable or Exposed via Tuya Matter Hub
Posted: 2025年 Sep 25日 17:07
by Joshuacjw
To answer to qigong,
I cannot control any via google home if I direct connect to the matter hub, Only Tuya app is working. But connecting via Tuya account in Google home works.
No, there is no response in Google home. It just shows offline. Be it I on/off via Tuya app.
Just to clarify:
- My Google home has all the devices connected via Tuya cloud account. I am still able to control my devices in Google cloud.
But if I were to connect directly Google home <> matter hub itself all the devices shows offline
I upload some screenshots for more clarity
Update: I just tried with Home Assistant Green. It works fine. But I not sure why Google home shows offline
Re: [Bug Report] Dual-Channel Zigbee Drivers Not Controllable or Exposed via Tuya Matter Hub
Posted: 2025年 Sep 28日 16:16
by qigong
We are currently investigating this issue together with Google. If possible, you can use Apple's Matter device HomePod instead of the Google speaker for the test.
Re: [Bug Report] Dual-Channel Zigbee Drivers Not Controllable or Exposed via Tuya Matter Hub
Posted: 2025年 Sep 28日 16:16
by fangping.guo
You may now restart the gateway to disable debug logs. Thank you for your patience.