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SmartThings, Moes Matter not working - Matter Thing

Posted: 2025年 Aug 6日 22:23
by fighting333

Hi~

I have a SmartThings v3 hub with firmware 000.057.00014 and Moes Tuya hub running firmware v1.12.6.

It is seen as a matter thing in SmartThings.

Would you be able to add my Moes Hub to the whitelist to enable firmware updates?

Moes Matter Hub
Main module: v1.12.6
Other type: v3.7.2
Virtual ID: ebd713b8505990be344h7g

Devices:

Human Presence Sensor v1.0.10
Virtual ID: eb0aa78ddda28a4625a2hh

2Gang Switch v1.1.0
Virtual ID: eb6eeff2e7729345ddnyvo

Thnak you!!


Re: SmartThings, Moes Matter not working - Matter Thing

Posted: 2025年 Aug 7日 09:29
by fangping.guo

Hi.

I have added an upgrade whitelist for your gateway. Please update the test.

The two devices have also been configured with configuration files. Please unbind the devices after the gateway upgrade and try again.


Re: SmartThings, Moes Matter not working - Matter Thing

Posted: 2025年 Aug 7日 09:56
by fighting333

Thanks, I’ll update it and test it