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Bluetooth Smart Tag

Posted: 2025年 Sep 10日 16:02
by Sergitovall

Good morning. I have purchased several units of Smart Tag bluetooth. I have found a great limitation in Automations. it is not possible to create authorizations based on the detection status of the Smarta Tag (if it is nearby, if it has lost the connection...) . the leak of this options in automations makes them lose any value added to it for lntegrate into Tuya platform.


Re: Bluetooth Smart Tag

Posted: 2025年 Sep 15日 12:46
by Sergitovall

The idea was use the Smart Tags for start the out of home automations... but I get a warning with the advice of it has lost the connection but I can not use it for anything


Re: Bluetooth Smart Tag

Posted: 2025年 Sep 17日 11:25
by NICE

Please provide the device information of the smart tag. You can click on the upper right corner button, then click Device Information: you can view the device's ID, IP address, MAC address, time zone, and online status, etc.
https://support.tuya.com/en/help/_detail/K9d1qt73ht2rs


Re: Bluetooth Smart Tag

Posted: 2025年 Sep 18日 22:46
by Sergitovall

Thnks for answering. The tag device information:
Virtual ID: bffeabzrldezxamr

Mac: DC:23:50:46:D5:E4

Time Zone: Europe/Madrid

Connected Throu.. : Gateway/Mobile Phon

DEvice Status: Local/Gateway Connection


Re: Bluetooth Smart Tag

Posted: 2025年 Sep 19日 21:02
by NICE

Thank you for reaching out and sharing your feedback about the Bluetooth Smart Tag integration with Tuya's automation features. We appreciate your insights and understand the importance of having robust automation capabilities for a seamless smart home experience.Our automation rules do not currently support triggers based on the Bluetooth detection status of Smart Tags (e.g., "nearby," "lost connection," or "proximity"). Alternative Solutions,you can Leverage Tuya-compatible sensors (e.g., door/window sensors, motion detectors) for automation scenarios that require physical presence detection.


Re: Bluetooth Smart Tag

Posted: 2025年 Sep 21日 11:24
by Sergitovall

Thank you again... the problem is the f##ed cat :D