Page 1 of 1
Some Zigbee devices are not working.
Posted: 2025年 Oct 1日 22:50
by skyadg
MOES Matter gateway
virtual ID : ebcb076da1b15ad5929c9j
- 4gang zigbee scene switch
https://a.aliexpress.com/_c3gLaX1V
The button does not work in the Tuya app and ST via moes matter gateway
virtual ID : eb98cf50b83ae585debohe
- 4in1 Motion sensor
https://a.aliexpress.com/_c4o3wSE7
It works well in the Tuya app, but it doesn’t sync with SmartThings.
virtual id: ebac4065100596cbc6d61i
- 1button switch
virtual id : eb7c9744d33c36e90ex1oc
The button does not work in the Tuya app and ST via moes matter gateway
Re: Some Zigbee devices are not working.
Posted: 2025年 Oct 9日 10:31
by fangping.guo
I have configured conversion files for the three devices, and they should now be able to be bridged to the Matter platform. If the devices themselves don't work in the Tuya App, I recommend contacting the device manufacturer.
Re: Some Zigbee devices are not working.
Posted: 2025年 Oct 9日 20:22
by skyadg
4in1 Motion sensor
https://a.aliexpress.com/_c4o3wSE7
virtual id: eb32e6ab0ca2185e8fqtuw
The device has been connected to SmartThings, but it only appears as a temperature and humidity sensor. It cannot perform occupancy or illuminance functions. Please fix this issue.
Re: Some Zigbee devices are not working.
Posted: 2025年 Oct 10日 09:46
by fangping.guo
I have modified the device's conversion file. Please unbind the device and then rebind it to test again.
Re: Some Zigbee devices are not working.
Posted: 2025年 Oct 11日 17:13
by skyadg
Thank you for applying the changes so quickly.
However, the motion sensor works well in the Tuya app, but no detection values appear in SmartThings. Also, there is a significant difference in the humidity readings.
virtual id : eb29c187b05dadc8c36vvx
Re: Some Zigbee devices are not working.
Posted: 2025年 Oct 15日 14:53
by fangping.guo
I have modified the device's conversion file. Please unbind the device and then rebind it to test again.
Re: Some Zigbee devices are not working.
Posted: 2025年 Oct 15日 22:03
by skyadg
The motion detection values continue to appear correctly in the Tuya app, but they still don’t show up in SmartThings.
Also, the humidity value worked fine right after connecting, but as soon as motion is detected, it immediately changes to 0.
Please look into this issue.
id ebad521248918cd253uoxx
Re: Some Zigbee devices are not working.
Posted: 2025年 Oct 16日 09:36
by fangping.guo
Thank you for your guidance. Based on your suggestion, I've identified an incorrect mapping configuration.
I have modified the device's conversion file. Please unbind the device and then rebind it to test again.
Re: Some Zigbee devices are not working.
Posted: 2025年 Oct 31日 12:40
by skyadg
There seems to be an issue with the humidity readings on SmartThings.
In the Tuya app, the humidity value is displayed correctly and works without any problem.
However, in SmartThings, the humidity value keeps fluctuating — it shows the correct value at first but then intermittently drops to 0-10 and goes back to normal again.
id: ebad521248918cd253uoxx