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Tuya app on iPhone - pairing issue

Posted: 2026年 Jun 1日 23:52
by Sugar

So basically it's not possible to add any matter over thread devices with iPhone and tuya app, it's keep asking for thread border router. Pairing working completely fine with android system.

I can use iPhone for pairing with other apps without any issues, or I can pair matter over thread devices with tuya iPhone app but only if I use 3rd party thread border router, router which already shared credentials with iPhone.

The reason is I think because tuya matter over thread hubs don't share credentials with iPhone. Same with android, but its working ok.

Screenshot_20260601_164648.png

Video:

Hub virtual id: bf01ab90188976b3f7xqtl

Time 16:41 UK time zone.

Thanks.


Re: Tuya app on iPhone - pairing issue

Posted: 2026年 Jun 2日 09:13
by fangping.guo

Please update the Tuya gateway to the latest version 1.14.5, and update the Tuya App to the latest version 7.8.0.
Then you can use the Tuya App and the Tuya Gateway to pair for Matter over Thread device on your iPhone.


Re: Tuya app on iPhone - pairing issue

Posted: 2026年 Jun 2日 10:45
by Sugar
fangping.guo 2026年 Jun 2日 09:13

Please update the Tuya gateway to the latest version 1.14.5, and update the Tuya App to the latest version 7.8.0.
Then you can use the Tuya App and the Tuya Gateway to pair for Matter over Thread device on your iPhone.

hi hi
no updates available, could you push it to my gateway? thanks ;d

virtual id of gateway: bf01ab90188976b3f7xqtl

Screenshot_20260602_034256_Tuya.png

Re: Tuya app on iPhone - pairing issue

Posted: 2026年 Jun 5日 11:37
by fangping.guo

Hello. In version 1.14.5, the gateway has known bridging issues. That is, the names of the devices that have been bridged to Apple and the room layouts may be lost or disordered. If you are sure that this issue doesn't affect your usage, I can push out an update for you.


Re: Tuya app on iPhone - pairing issue

Posted: 2026年 Jun 5日 12:26
by Sugar
fangping.guo 2026年 Jun 5日 11:37

Hello. In version 1.14.5, the gateway has known bridging issues. That is, the names of the devices that have been bridged to Apple and the room layouts may be lost or disordered. If you are sure that this issue doesn't affect your usage, I can push out an update for you.

Hi. its ok, send update to my gateway when you have time. Thank you : )


Re: Tuya app on iPhone - pairing issue

Posted: 2026年 Jun 9日 15:55
by fangping.guo

pushed. You can check update and confirm to start upgrade.


Re: Tuya app on iPhone - pairing issue

Posted: 2026年 Jun 9日 16:19
by Sugar
fangping.guo 2026年 Jun 9日 15:55

pushed. You can check update and confirm to start upgrade.

Thanks. I updated it.

The lock is working correctly now; I can open and close it: https://tuyaos.com/viewtopic.php?t=9066 - solved

Single, double and long press are working correctly: https://tuyaos.com/viewtopic.php?t=9173 - solved

Scenes are exposed and working correctly: https://tuyaos.com/viewtopic.php?t=9184 - solved

Edit: I will check pairing with iPhone later - It's working as intended - solved

Thank you :)


Re: Tuya app on iPhone - pairing issue

Posted: 2026年 Jun 13日 13:55
by Sugar
fangping.guo 2026年 Jun 9日 15:55

pushed. You can check update and confirm to start upgrade.

extra question: why gateway is not sending credentials to Apple keychain and Google services? Your hub would be great as thread border router for home assistant.