Through the Moes hub, the occupancy sensor is normally connected to SmartThings. The occupancy device has both a presence sensor function and a light sensor function. The light sensor works properly according to brightness changes, but the presence sensor does not detect any motion. I don’t think th...

I already requested add below device. And connect to Smartthings successfully. Device connecting is ok for your help. But presence sensor does not working. Light sensor is working good. See attachment Please help me I struggling to solve this problem for several days Moes matter hub ID : eb6216fbfbd...

Hello. I have removed device and add it again. But I can not find device any platform (smartlife, tuya and smartthings) I have try several times and factory reset What should I do brother? Should I have just upgraded it without deleting the device? Please help me. I can not use any device even thoug...

Hello. I have a Moes matter hub. Trying to use in Smartthings, it can be added correctly to Smartthings but not devices showed. If I add a completely new device it appears in the Moes hub connected in smartthings and works fine. but never shows the others zigbee devices. And if I delete a device in ...