fangping.guo 2025年 Dec 2日 14:20

Hello, could you please restart the gateway and then try switching the door lock on and off again in both the Tuya app and the Aqara app? Please let me know the exact times of these actions so I can analyze the logs.

I just did it now.

Hello, can you normally lock and unlock doors using the Tuya app? Are you currently pairing the door lock with the Tuya Moes gateway, then sharing the Tuya Moes gateway with the Aqara gateway? Which app are you currently using to control the door lock? Hi. yes it's paired with Moe's gateway then sh...

fangping.guo 2025年 Nov 25日 14:05

This question has already been replied to in another post.

Hi if you could reverse status like with that motion sensor.

So at least off will be door closed and on doors opened.

Thank you.

Virtual ID of the device: bf796fc1ed96d35f1ca0sy

Moe's hub virtual ID: bfdd385cadc34fdb76jlx7

If possible to expose it through matter bridge. Thank you.

Regarding the issue of the device name displayed after it is added to the doodle, as well as the problem of not being able to display it on the main interface, you can provide feedback through the app. This section of this forum is used to provide feedback on Matter and Matter-Bridging issues. For ...

Update:
Battery status and door lock status is correct now, but it's still not possible to open or close the lock.

Virtual ID of the lock: bf852eopzctzewqc Virtual ID of the Moe's Hub: bfdd385cadc34fdb76jlx7 Battery status is all the time 0 percent, and door lock status is abnormal, plus you can't open it or close it. This lock is connected to the Moes hub by the thread network, and then I shared it to the Aqara...

fangping.guo 2025年 Nov 25日 13:46

Hello, I have completed the support for the new matter bridging function of this device. Please restart the gateway for testing.

Hi. It's still not exposed. If you can check it. Thanks.

fangping.guo 2025年 Nov 25日 13:41

Hello, I have made modifications to the matter bridging function of this sensor device. Please restart the gateway to test it.

Thank you for quick fix.

Humidity level is always wrong, it is 0 percent or 1 percent in aqara app. If you can check it.

Thank you.

Virtual ID of Moes Hub is: bfdd385cadc34fdb76jlx7 Tapo T310 Temperature Sensor: Virtual ID for T310 (Temperature) is bfb5cf5519cd2571f3h5yc You can't add those child devices to the main screen or change the name. It is dp_temperature instead of just Temperature. photo_2025-11-23_16-13-41.jpg photo_2...